However thought i would investigate just getting a new key first incase it is cheaper and certainly faster than waiting for shipping. I can pick up sealed copies of the game cheap enough. So my question, is it possible to buy product keys for such an old game online which i can then use to create a new ESO account? Sadly support says they are not able to support the 2007 version so there is no one I'm aware of i can contact and explain to situation to see if ownership can be changed. Iv'e looked through the account recovery tools for ESO and i can find their username and request to reset their password but it will send a reset link to their email. Related: Things Newcomers Should Know About Elder. He is all setup and online ready to play, I'm stuck because whoever owned this game previously has registered the key. , Strategy, General, General forum about Age of Empires 3 DE. Little did i know that the online account you create for multiplayer is bound to the Product Key of the game. I, being a cheap Yorkshireman, bought it used. Me and my dad have this game and wanted to play online. Before we begin I'm talking about the classic 2007 version of Age of Empires 3, not the more modern reworks.